Our Terms and Conditions

Please note the following:

Product Information

All product descriptions, images and details have been created with the upmost care and accuracy by Copper Lane Gift Co. However, we will not be held responsible for any mistakes or omissions to any information given. Please be aware that the colours and textures in the product photos may vary.  This can result from viewing the product on different electronic screens and unfortunately out of our control.  If you have any queries before completing your purchase please feel free to contact Copper Lane Gift Co.

Availability

If your order is required for a particular date such as a birthday, wedding or deadline, due to take place within the next 7 working days then please get in touch before placing your order to notify us of this so we can make sure you will receive your order on time.

If your order has been confirmed and paid for and when processing your order we realise that there is none left in stock (unfortunately this may occasionally happen during busy periods) you can either, receive a refund the price you paid for the product within 14 days following the date the payment was made. Or if possible, we can offer you an exchange, i.e. a product that is equal to the price or alternatively, we can advise you when the item will be back in stock if this is possible.

Payment Security

When making an online payment for any goods or services through the Copper Lane Gift Co. website, you do not need to hold an account with Paypal or Stripe to use their methods of payment.  Your transaction will be conducted through Paypal or Stripe which are approved payment service providers. Therefore your card or bank details have not been given to or retained by Copper Lane Gift Co. at any time.   All transactions are carried out on a secure server. Please refer to Paypal and Stripe for full terms and conditions of use.

Modification to Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

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